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(SOP) Specifications Writing – Getting It Right!
Tedious, boring, difficult. The three damning words that have (unfairly) come to be associated with the writing of specifications. Variously known as a form of technical writing, procurement document or implementation paper, specifications writing has grown in stature as buyers have asked more and more demanding requirements in return for their purchase or patronage for a product, service or event. Vendors, on the other hand, have become more evasive and reluctant to provide critical information that may reduce their chances of winning a tender or bid.
DR SUNNY GOH has been on the dictating as well as receiving end of specifications so much so that he has made it a craft to ask as much as he could as a specs-giver and reveal as little as possible as a specs-taker. No matter, this compressed one-day workshop is aimed at helping the specs writer think precisely, act professionally and write proficiently. Today, the Trainer teaches procurement officers and purchasers how best to draft specifications that meet the exacting standards in a tendering process.
Even for those who are not likely to craft specifications in their work, the writing principles of good technical writing will also be taught in the course. You’d never know when you would need to draw on these precision writing skills – so it is better to be specific than to be sorry!
Objectives
At the end of the one-day workshop, participants will be able to:
- differentiate the different types of specs writing;
- write sound, sensible and strong specifications; and
- apply specs writing skills in other forms of technical writing.
Outline
WHAT IS SPECIFICATION WRITING
- The Role and Types of a Specification
- When to write Outcome-based specifications
- When to write Compliance-based specifications
- Drawing Up Specifications
WRITING SPECIFICATIONS
- Writing Policy Statement
- Writing Specs Process
- Writing Specs Procedures
Testimonials
“Sunny is a clever specifications writer – knows when to give, when to keep – good for those of us dealing with data overload.”
- PUB (Mar 2016)
“I half expect the course to be boring, and the other half to be difficult. Sunny made both ends meaningful.”
- PA (June 2017
“Sunny made technical writing look easy, and specs writing appear appealing. Not an easy task when we have too much info and too little space.”
- Chapman International (Oct 2018)
“The course by Dr Sunny gives us very good overview, guidelines and examples of how to draft good public papers.”
- MINDEF (Aug 2018)
Who should attend
Staff Officers who either have to write SOPs and specifications or provide details for specs writers. The course will help them to avoid the pitfalls in a specs document and deal with contingencies and conflicts.
Trainers
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Charles TeeCharles is an enigmatic, energetic trainer-coach who inspires with his life experiences and candour. He has over 34 years of varied, success-proven experience in the hospitality and service industries covering online travel, corporate travel management, hotels and resorts, leisure and tourism, destination management and event marketing. He specialises on training in sales, marketing, operations and strategic management covering South East Asia and other areas of Asia Pacific. Passionate in coaching and education, Charles is engaged in corporate training for hospitality/tourism clients in Singapore and internationally.
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Chrisashley TokChris specialises in personal development suites, from motivational workshops to psychological wellness programmes. She has curated many of the firm’s programmes on facilitation, mentoring, coaching and interpersonal communication. Her positive demeanour and easy-going personality endear her to her participants, especially undergrads and students. She is currently pursuing a Masters in Psychology under the firm’s scholarship.
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Dr. Sunny GohDr Sunny Goh has served in both the public and private sectors in his illustrious career, and is now a trainer-entrepreneur. He currently sits on the Board of Directors of six international firms across USA, Europe and South-east Asia, with businesses from leadership to IT. He has sat on both SAF Scholars Selection Board in Mindef and SPH Recruitment/Disciplinary Board in The Straits Times. He has trained cub reporters at the prestigious School of Journalism (later, Editorial Support Unit). He was previously a Council Member of the Singapore Red Cross and a mediator with the Ministry of Law.
As a certified trainer, he specialises in conducting writing, personal development and leadership programmes. He has a PhD in Education and obtained certification in Educational Psychology conducted by the National Institute of Education, and several training in virtual learning modules under Quality Matters.
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Germaine NgGermaine is a committed and dedicated trainer with a proven ability to teach, motivate and encourage participants from diverse cultural backgrounds and across the age and ability range. She possess 22 years of experience teaching English as a Foreign Language and seven years of counselling experience. She has a good understanding of learning behaviour and a warm passion for helping people grow. She is a psychology major and is TESOL-certified.