Events

Email Writing – Sharp Writing With Strong Etiquette

It may seem innocent enough – writing an email to a stakeholder on a routine matter or small issue. Yet it is such complacency and lack of professionalism that usually get a writer entangled in all sorts of difficult consequences – including a potential lawsuit! Email can be informal without being casual, empathic yet empathetic. …

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19 May

9:00 am - 6:00 pm

Hotel Near MRT

(to be confirmed)

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(SOP) Specifications Writing – Getting It Right!

Tedious, boring, difficult. The three damning words that have (unfairly) come to be associated with the writing of specifications. Variously known as a form of technical writing, procurement document or implementation paper, specifications writing has grown in stature as buyers have asked more and more demanding requirements in return for their purchase or patronage for …

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21 May

9:00 am - 6:00 pm

Hotel Near MRT

(to be confirmed)

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Basic Staff / Report Writing For Beginners

Every writer’s nightmare – attempting the first report. Every writer’s dream – a short cut to ensuring it’s a success. Be it an informational report or just a simple memo, writing in a structured manner can be overwhelming, especially when the template comes to dictate the message and content, whilst the target audience is largely …

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22 May

9:00 am - 6:00 pm

Hotel Near MRT

(to be confirmed)

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Infographics – Adding Life And Meaning To Report

Ever wonder why readers who matter most to you find your report (be it an information update, a research paper or a proposal) either too incomprehensible or too boring, or both? One weakness many writers have confessed about their writing is the lack of precision and clarity in their fact-filled tables and diagrams; and the …

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29 May

9:00 am - 6:00 pm

Hotel Near MRT

(to be confirmed)

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Writing Persuasive Approval Papers

Here’s the story. When DR SUNNY GOH taught this programme under the same Title for the last decade, it was so successful that the Training Institute discussed sharing his Intellectual Property or getting him to conduct Training of Trainers to outsource his approval writing methods. It was a tempting idea, but concerned that his © …

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30 May

8:00 am - 6:00 pm

Hotel Near MRT

(to be confirmed)

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Policy Drafting – Where Concept Meets Approval

Writing a technical paper may not be easy but it is relatively straightforward because of a clear focus. Writing a report may be demanding but there is (usually) enough research data and information lying about to support a decent submission. But writing a qualitative policy paper? Well, even for the best of staff writers (in …

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02 Jun

9:00 am - 6:00 pm

Hotel Near MRT

(to be confirmed)

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Copywriting – Compelling Slogan; Collaborating Visuals; Delivering Action

You see the slogans and taglines everywhere: print and TV advert, social media platform and classifieds, bus panels, lift entrances and even gantry barriers! These banners and straps are designed by copy writers who have the uncanny skills of writing and visualising – a deadly combination to attract viewers and readers in those fleeting minutes …

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04 Jun

9:00 am - 6:00 pm

Hotel Near MRT

(to be confirmed)

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Writing For The Media – Getting It Just Right

Government servants and public officers are used to writing reports and approval papers for their own authority and agencies. But when it comes to writing for an external organisation, particularly an adversarial media, they are either caught unaware or fumbled. There are statements to make, and confidentiality to keep – striking the right balance will …

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05 Jun

9:00 am - 6:00 pm

Hotel Near MRT

(to be confirmed)

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Vetting Own And Work Of Others

How many times had it been said: It’s easier to vet my own work than that of others? How many times had it been felt: To vet someone’s work, I need to start from scratch and rewrite? Whether you are vetting your own or the work of others, there is truly a system to the …

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08 Jul

9:00 am - 5:00 pm

Hotel Near MRT

(to be confirmed)

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Facilitation And Interviewing Skills Workshop

Facilitation skills when conducting training or engagement sessions with internal or external stakeholders require skill sets ranging from creating an ambient setting to facilitating the session, ending with successful outcomes based on sharp interview techniques. Whether it’s helping you to facilitate dealing with difficult customers or new trainees; or questioning interviewees for recruitment, disciplinary action …

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09 Jul

9:00 am - 6:00 pm

Hotel Near MRT

(to be confirmed)

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Power Of Question – Interview And Question Techniques To Ask Less And Receive More!

The fastest and most efficient way to acquire data, information and knowledge is to ask the RIGHT questions using the most PRECISE questioning techniques. Your listener will respond voluntarily and spontaneously, and you gain respect and trust in return! And there are questioning strategies too: how to assess a response to be genuine and complete; …

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10 Jul

9:00 am - 6:00 pm

Hotel Near MRT

(to be confirmed)

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Professional Presentation Skills

Serious presenters take cognizance of the following professional parameters: Ratio (one presenter to many viewers; one-to-one; group presentation); Level (presenting to superiors, peers and subordinates); and Type (persuasive to get approval, informative to share knowledge). Unlike casual presentations, professional ones go beyond making first impressions to embedding last impressions. A slick presenter cares about his …

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11 Jul

9:00 am - 6:00 pm

Hotel Near MRT

(to be confirmed)

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